MOV not Transparent anymore

New Here ,
Nov 17, 2020 Nov 17, 2020

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I had a number of MOV sent through with a moving graphic, transparent background to use in my videos. They have been working fine, until I updated to the latest RUSH, and now the MOV plays, but the background it black. Does anyone a solution to this? 

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Desktop version, How to, Performance, Tips and tricks

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Adobe Employee ,
Nov 18, 2020 Nov 18, 2020

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Hi there!

We're sorry about the issue. Are you using Rush on the desktop version? If so, could you uncheck "Use Optimized Clips" and see that helps? 

Navigate to View > Use Optimized Clips.

Looking forward to your reply.

Thanks,

Kartika

 

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New Here ,
Nov 18, 2020 Nov 18, 2020

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unfortunately no, it does not help, still has a black background, where
once it was transparent.

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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I see! Which version of Premiere Rush are you using? Also, please let us know the device you're using for Rush.

Thanks,

Kartika

 

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