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My device is not compatible with the version

New Here ,
Feb 05, 2021 Feb 05, 2021

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I am using Oppo a31 model mobile phone. But when I am going to install the app it's showing that your mobile is not compatible with the version.

Please help!!

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Community Expert ,
Feb 06, 2021 Feb 06, 2021

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Unfortunately, your phone doesn't appear on the compatible devices list:
https://helpx.adobe.com/premiere-rush/user-guide.html/premiere-rush/system-requirements.ug.html

You can add your device to the request tracker on UserVoice:
https://adobe-video.uservoice.com/forums/916423-premiere-rush 

 

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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Community Expert ,
Feb 07, 2021 Feb 07, 2021

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That can happen with all apps... not just Adobe.  If the device is older then the latest versions of apps may not work.

 

Or it could be that the Oppo a31 is not compatible period.

 

I have a Samsung Galaxy S7 and not all apps work on it either, so I feel your pain.

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