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My mp4 file exported with audio only, no video

New Here ,
Jan 17, 2019

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I uploaded a screen recording video from my iPhone to Rush to edit and export. When I export it, it appears to be an mp4 file but when I open to play it, it is only an audio track and not a video file. Anyone else ever experience this?

On the computer. PC. I think I figured out what went wrong. I was downloading the video from DropBox and I don't think I let it download all the way from my phone before I uploaded it to Rush.

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My mp4 file exported with audio only, no video

New Here ,
Jan 17, 2019

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I uploaded a screen recording video from my iPhone to Rush to edit and export. When I export it, it appears to be an mp4 file but when I open to play it, it is only an audio track and not a video file. Anyone else ever experience this?

On the computer. PC. I think I figured out what went wrong. I was downloading the video from DropBox and I don't think I let it download all the way from my phone before I uploaded it to Rush.

Views

193

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 17, 2019 0
Adobe Community Professional ,
Jan 18, 2019

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Are you using the Rush iOS app or are you using Rush on your computer?

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Jan 18, 2019 0
New Here ,
Jan 22, 2019

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On the computer. PC. I think I figured out what went wrong. I was downloading the video from DropBox and I don't think I let it download all the way from my phone before I uploaded it to Rush.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jan 22, 2019 1