my premiere rush project has vanished

New Here ,
May 26, 2020

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I was working on a proejct in premiere rush on desktop and all of a sudden all media just vanished from it and now I have a blank project. Help! I was close the the end of editing my video and it's completely disappeared. Does anyone know how to recover this?? Earlier today my laptop was acting funny so I restarted it. I opened Rush afterwards and the project and all meida was there - but all of a sudden, without pressing anything, it's gone. I've since restarted but it's nowhere to be seen. Can someone advise? 

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my premiere rush project has vanished

New Here ,
May 26, 2020

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I was working on a proejct in premiere rush on desktop and all of a sudden all media just vanished from it and now I have a blank project. Help! I was close the the end of editing my video and it's completely disappeared. Does anyone know how to recover this?? Earlier today my laptop was acting funny so I restarted it. I opened Rush afterwards and the project and all meida was there - but all of a sudden, without pressing anything, it's gone. I've since restarted but it's nowhere to be seen. Can someone advise? 

TOPICS
Crash, Error or problem, How to

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232

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May 26, 2020 0
Adobe Employee ,
May 28, 2020

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Hi Linziam!

Thanks for writing in. Could you confirm if your project is synced to Creative Cloud? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html

Try log out from your Creative Cloud account and then log in.

 

Let me know if it brings any change.

Kartika

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May 28, 2020 0