My Rush Upgrade Isn't Registering

[Bcoolman]

I am confused. I upgraded my Rush to Premire Rush, but the upgrade won't apply. I still have a limited number of exports and can't use any of the promised features. I have tried logging out of my account and then logging back in, but it didn't work. 

[Bcoolman]

I am continously told that the upgrade may take a few minutes to apply, but I bought the upgrade yesterday and have been refreshing it hourly with no success.

[Kartika Rawat]

Hi there!

We're sorry about this. As you've already tried to sign out and back into your Creative Cloud account. I'd suggest you please contact us as mentioned here: https://helpx.adobe.com/in/premiere-rush/kb/known-issues.html#Accountrelatedissues

I hope this helps.

Thank you,

Kartika