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New version Premiere Rush (1.5.20) crash

New Here ,
Aug 10, 2020

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Premiere Rush (1.5.20) crash every time I use it. I unsintalled and tryed the old version (1.5.16). With the old version, I have no problem and I realized my project. Then I tryed the new version again, same problem : crash !

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Crash, Error or problem

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New version Premiere Rush (1.5.20) crash

New Here ,
Aug 10, 2020

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Premiere Rush (1.5.20) crash every time I use it. I unsintalled and tryed the old version (1.5.16). With the old version, I have no problem and I realized my project. Then I tryed the new version again, same problem : crash !

TOPICS
Crash, Error or problem

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39

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Aug 10, 2020 1
Adobe Employee ,
Aug 11, 2020

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Hello Lauren,

 

Really sorry about the stability issues. Can you please tell us what Computer/OS you have? At what point do you crash?

 

Thanks,

 

Peter

 

 

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Aug 11, 2020 0
JC5C80 LATEST
New Here ,
Aug 20, 2020

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I'm having a similar problem. Rush works just fine on my cell phone, but since I've updated it on my laptop, It stalls at the loading point. Nothing but a round and round. To make matters worse, none of my projects (which are supposed to be on the cloud) are showing up on my desktop. I have them on my cell phone, and yes, all the sync features are enabled. Still nothing. It worked before the update. However, I uninstalled the latest version and reinstalled the older version but the results were the same. I've been trying to make this work for 5 solid hours and I'm ready to throw my computer across the room.

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Aug 20, 2020 0