Copy link to clipboard
Copied
Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?
Copy link to clipboard
Copied
Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?
Copy link to clipboard
Copied
Hi there!
We're sorry about the trouble. We can get this checked.
Let us know.
Thanks,
Kartika
Copy link to clipboard
Copied
I'm having the same issue. I upload / import videos to edit and the video plays fine, and visually, it looks as though the audio is playing but there's no sound. However, when I play the files on my media player, they play just fine with audio. Help me please... I need to edit video for a presentation next Tuesday.
Copy link to clipboard
Copied