Highlighted

No audio in rush

New Here ,
Sep 19, 2020

Copy link to clipboard

Copied

Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?

TOPICS
Error or problem

Views

47

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

No audio in rush

New Here ,
Sep 19, 2020

Copy link to clipboard

Copied

Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?

TOPICS
Error or problem

Views

48

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 19, 2020 0
Adobe Employee ,
Sep 23, 2020

Copy link to clipboard

Copied

Hi there!

We're sorry about the trouble. We can get this checked.

 

Let us know. 

Thanks,

Kartika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 23, 2020 0
New Here ,
Sep 28, 2020

Copy link to clipboard

Copied

I'm having the same issue. I upload / import videos to edit and the video plays fine, and visually, it looks as though the audio is playing but there's no sound. However, when I play the files on my media player, they play just fine with audio. Help me please... I need to edit video for a presentation next Tuesday.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2020 0
New Here ,
Sep 29, 2020

Copy link to clipboard

Copied

I went to hardware manager and disabled audio device. I then re enabled it
and everything works fine now. Hope that helps.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 29, 2020 0