No cargan los gráficos de texto.

New Here ,
Apr 13, 2021 Apr 13, 2021

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He Tenido problemas porque ya no me cargan los graficos de texto predeterminados, sólo me aparece si descargo versiones muy antiguas, no se si tenga que ver con las actualizaciones o si alguien más tiene este problema que pueda indicarme que hacer, gracias.

 

 

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Adobe Employee , Apr 14, 2021 Apr 14, 2021
Hello @Miriam5CE1  Sorry for the hassle. If you haven't already, can you try the suggestions below?  Close Rush and all Adobe apps. Open the Creative Cloud Desktop app and sign out. Sign back into the Creative Cloud Desktop app and re-launch Rush. If that does not help, can you try to go to https://stock.adobe.com/ and download a title for Rush from there? Does it show up in the Saved folder?  Let me know the results. Thanks! Peter

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Hello @Miriam5CE1 

 

Sorry for the hassle. If you haven't already, can you try the suggestions below? 

 

  1. Close Rush and all Adobe apps.
  2. Open the Creative Cloud Desktop app and sign out.
  3. Sign back into the Creative Cloud Desktop app and re-launch Rush.

 

If that does not help, can you try to go to https://stock.adobe.com/ and download a title for Rush from there? Does it show up in the Saved folder? 

 

Let me know the results. Thanks!

 

Peter

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