No projects showing in Rush after logging out and signing back in

New Here ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

I just ruined my student's life - please help! She was having sync issues in Rush (working on a Windows tablet app) & troubleshooting on Adobe's website suggested closing Rush, signing out of CC and then signing back in. She did - now there are NO projects in Rush at all. I am mortified. Creative Cloud files also show "no files."

Her first draft, raw footage dropped in a timeline, is still showing on her phone (iOS) version of the app. She had started the project there, then decided to work on it on her tablet instead.

You can be a hero or heroine today if you can help us find that project...

Views

109

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 29, 2019 Jan 29, 2019

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines