• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

No sound in project when importing mp4 files more than 10 min

New Here ,
Mar 14, 2019 Mar 14, 2019

Copy link to clipboard

Copied

No sound in project when importing mp4 files more than 10 min

Views

400

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 14, 2019 Mar 14, 2019

Copy link to clipboard

Copied

LATEST

Hi маринам10296585,

Sorry for the problem. This is very surprising.

Can you please see if the clip is muted on Timeline/Audio panel ?   (Open Track controls and Audio controls from the bottom bar on Mobile devices )

Hope it will help. Please mention OS/device information otherwise.

If it happens with a particular file, please share that file too, if possible.

Thanks,

Mayjain

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines