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No Sound on Premiere Rush

New Here ,
Aug 20, 2020

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I'm new to Rush, I have Version 1.5.25 (Build 573) and I have selected some soundtrack music and added to my project. When I play back, there is no sound but the bars on bottom right are moving with the music. I have checked and double checked the setting on my computer, they are working. I have Googled how to remebdy but haven't found anything that works and I don't see anywhere to adjust audio preferences inside Rush other than "Edit", "Preferences" and then "Media Import". Any advice would be appreciated!

 

Thank you 🙂 

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Desktop version, Error or problem, Performance

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No Sound on Premiere Rush

New Here ,
Aug 20, 2020

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I'm new to Rush, I have Version 1.5.25 (Build 573) and I have selected some soundtrack music and added to my project. When I play back, there is no sound but the bars on bottom right are moving with the music. I have checked and double checked the setting on my computer, they are working. I have Googled how to remebdy but haven't found anything that works and I don't see anywhere to adjust audio preferences inside Rush other than "Edit", "Preferences" and then "Media Import". Any advice would be appreciated!

 

Thank you 🙂 

TOPICS
Desktop version, Error or problem, Performance

Views

125

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Aug 20, 2020 0
Adobe Employee ,
Aug 24, 2020

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Hi Raymond!

We're sorry about the audio issues. Can you provide more information?

  • Which OS do you have?
  • Is it happening with a specific project?
  • What's the source of the audio files?

Looking forward to your response.

 

Thanks,

Kartika

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Aug 24, 2020 0
New Here ,
Sep 29, 2020

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I am having the same problem. I've worked for a week on the visual aspects of this video but, when I add music, it doesn't have any sound. I've searched via Google for solutions and none of them have worked for me. I've tried preferences and the preferences indicate that my speakers are "not working". The speakers (Realtek high definition audio) work with any other app. My computer is an ASUS and my operating system is Windows 10. I am using Premiere Rush 1.5. I would love some help.

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Sep 29, 2020 0