Not auto saving , then "not responding" when existing

New Here ,
Apr 10, 2021 Apr 10, 2021

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For the past couple weeks Rush I've been getting notifications while editing saying basically that adobe hasn't autosaved in awhile to then exit out to save. Then if I do that I just get the  blue wheel (on windows) and Rush stops reponding. Thereby losing all my work. I've sinced just gotten used to doing everything in one sitting. But basically I can't save my work and I have no idea why. Everything is up to date. 

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Cloud sync, Crash

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi there!

Sorry for the trouble. Can you share the following information?

  • What are your system specs (OS, CPU, RAM,  GPU)? 
  • Can you try signing out and back into your Creative Cloud? 
  • Does it happen with an individual project?
  • Could you share the error message that you're getting?

 

Let us know.

Thanks,

Kartika

 

 

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