I'm trying to use the new Premiere Rush Pan & Zoom feature which works just fine in the editing bay. When I try to download the video onto my phone it gives me the error "unable to render successfully" at the exact moment that the Pan & Zoom is used.
I know the Pan & Zoom is the issue because once I removed the effect I was able to download it perfectly fine.
I would download the video from my desktop, but none of the pictures are syncing from my phone to the desktop, the rest of the video & audio is there just not the stationary pictures (one of which had the Pan & Zoom applied to it).
I am using an IPhone 8 Plus and I have not had a downloading issue with any of the other videos. It is a 53 second video, very minimal, no graphics. I've tried downloading in all the different quality settings. The problem is present throughout.
Please help me resolve this issue. I want to download the video with the Pan & Zoom, the new feature we are paying for. Please help me fix this so I can use the new feature.
Cloud sync, Desktop version, Error or problem, Export, Mobile version