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I am having trouble importing some logos that I did into my video. They have a transparent background and are save to my Creative Cloud folders but I keep getting a Media Import Error. Please help!
What is the file format of the graphic you are trying to import? PNG? PSD?
Have you ensured that this graphic file is 24-bit RGB and is not CMYK?
YEs the graphic file is RGB
We can get this checked. Also, please share the version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Let us know.
Version 1.5.20 (21)