PNG files not importing to Premiere Rush

Community Beginner ,
Dec 08, 2018 Dec 08, 2018

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Hi guys,

My Premiere Rush no longer imports PNG files - it won't even find them on my hard drive (in the media browser). It appears it only allows me to import video.

Has anyone had this problem, and is there a solution? It imported PNGs ok a couple of days ago.

(PC Laptop, 16Gb RAM, 1Tb Hard Drive, Windows 10)

Thanks.

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correct answers 1 Correct Answer

Adobe Employee , Dec 09, 2018 Dec 09, 2018
Hi robg69165174,Sorry for the trouble.Rush should be able to detect all support media files https://helpx.adobe.com/gr_en/rush/help/import-footage.html#file-format-supportAny chance you have selected any Filter(Audio only, Video Only, Image Only ) from the bottom in Media Browser. Select All Media Types option and you should be able to view all media in the corresponding folder.You can also submit feature requests for anything you would like to see in Rush here:Premiere Rush: Hot (237 ideas) – Adobe video & audio apps...

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Adobe Employee ,
Dec 09, 2018 Dec 09, 2018

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Hi robg69165174,

Sorry for the trouble.

Rush should be able to detect all support media files https://helpx.adobe.com/gr_en/rush/help/import-footage.html#file-format-support

Any chance you have selected any Filter(Audio only, Video Only, Image Only ) from the bottom in Media Browser. Select All Media Types option and you should be able to view all media in the corresponding folder.

You can also submit feature requests for anything you would like to see in Rush here:

Premiere Rush: Hot (237 ideas) – Adobe video & audio apps

Keep highlighting your doubts!

Glad to help,

Mayank

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Community Beginner ,
Dec 09, 2018 Dec 09, 2018

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Thanks for your help, I had accidentally selected that filter. Another case of User Error...

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New Here ,
Apr 26, 2020 Apr 26, 2020

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SIR I ALSO HAVE SAME ISSUE BUT I CANT FIND ANY TYPE OF FILTER THERE IN MEDIA BROWSER . KINDLY HELP ME OUT

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New Here ,
Apr 26, 2020 Apr 26, 2020

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SIR I ALSO HAVE SAME ISSUE BUT I CANT FIND ANY TYPE OF FILTER THERE IN MEDIA BROWSER . KINDLY HELP ME OUT

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