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Stays at the load screen with the blue loading circle and will not load.
System set up is more than adequate and all drivers updated.
I have unistalled PR & Creative cloud and re-installed twice now and still will not run.
Any help would be appreciated.
title edited by mod
Welcome to the Rush community. You can try renaming the extensions file to resolve the issue. Location of the extensions file:
Win: C:\Program Files (x86)\Common Files\Adobe\CEP\extensionsMac: /Library/Application Support/Adobe/CEP/extensions
Let us know if it solves the issue.
Thanks Kartika, but I'm not sure what you mean by renaming the extensions file.
I did rename it by putting a 1 on the end, but that had no effect.
Still stuck loading.
Thanks for trying step. What happens you rename like _old or new to the extensions?
Also, which GPU driver has installed on your machine?