Premier Rush crashes while exporting

New Here ,
May 18, 2020 May 18, 2020

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Hi,

 

I would like to report my Premier Rush downloaded on my Iphone XS. I'm already done with my video edit but when I'm exporting it to my device it crashed even I changed the quality settings to all its option. Please help me with this since I also upgraded my Premier Rush and pay monthly for its upgrade yet I experienced  

this problem.

 

Thank you. 

Charmaine

Philippines

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Adobe Employee ,
May 20, 2020 May 20, 2020

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Hi Charmaine!

We're sorry about the issue. Please provide more info it will us in troubleshooting. 

  • Which version of Premiere Rush are you using?
  • What type of media files are you working on (code/ format, frame rate, frame size)?
  • Is there any effect or text added to the timeline?

Let us know. We're here to help.

 

Thank you,

Kartika

 

 

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