Premier Rush crashes while exporting

[imchrmncmp]

Hi,

I would like to report my Premier Rush downloaded on my Iphone XS. I'm already done with my video edit but when I'm exporting it to my device it crashed even I changed the quality settings to all its option. Please help me with this since I also upgraded my Premier Rush and pay monthly for its upgrade yet I experienced  

this problem.

Thank you. 

Charmaine

Philippines

[Kartika Rawat]

Hi Charmaine!

We're sorry about the issue. Please provide more info it will us in troubleshooting. 

• Which version of Premiere Rush are you using?
• What type of media files are you working on (code/ format, frame rate, frame size)?
• Is there any effect or text added to the timeline?

Let us know. We're here to help.

Thank you,

Kartika