Premier Rush Hangs On Launch

New Here ,
Jul 13, 2020 Jul 13, 2020

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I have used Adobe Creative Cloud to install Rush.  It said it installed correctly.  When I launch Rush, it hangs at this same place every time

EEP_Student_0-1594689937690.png

I am using Windows 10 with the following specs

EEP_Student_1-1594690076093.png

Please help me get this program started.

Thanks

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Freeze or hang

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Adobe Employee ,
Jul 16, 2020 Jul 16, 2020

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Hi there,

We're sorry about the issue you're having with Premiere Rush. Could you confirm if there is an update available for your driver? https://www.intel.in/content/www/in/en/support/detect.html

Let us know if updating the driver helps. 

Thanks,

Kartika

 

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