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Premier Rush "We haven't been able to automatically save changes to your project in a while. Please

New Here ,
Jun 23, 2020

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Hi There, I was busy editing and after over 5 hours of editing I get this message "We haven't been able to automatically save changes to your project in a while. Please close and re-open to save now and ensure that you don't lose any work"

 

Usually when I open the program it shows all the projects I have worked on, but it is empty. I looked in the assets and found the files I used to create the video, but its the original files I imported, no editing! I do have it synced to the cloud.  Does anyone know where it auto saves the project if not there? You cannot say save, and I have looked at all the forums. When I looked at the log files after it crashed I could see them all up till the time it crashed, but when I open it now all my log files have gone... Does this mean I have to start all over again?? I am using the Beta version as I have an Nvidia card and it crashes if I use the normal PR.

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Premier Rush "We haven't been able to automatically save changes to your project in a while. Please

New Here ,
Jun 23, 2020

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Hi There, I was busy editing and after over 5 hours of editing I get this message "We haven't been able to automatically save changes to your project in a while. Please close and re-open to save now and ensure that you don't lose any work"

 

Usually when I open the program it shows all the projects I have worked on, but it is empty. I looked in the assets and found the files I used to create the video, but its the original files I imported, no editing! I do have it synced to the cloud.  Does anyone know where it auto saves the project if not there? You cannot say save, and I have looked at all the forums. When I looked at the log files after it crashed I could see them all up till the time it crashed, but when I open it now all my log files have gone... Does this mean I have to start all over again?? I am using the Beta version as I have an Nvidia card and it crashes if I use the normal PR.

TOPICS
Cloud sync

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14

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Jun 23, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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The project files are stored by default in your Creative Cloud account. Are you logged into your CC account and do you have a strong internet connection?

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Jun 23, 2020 0