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I've tried everything I've read in the comment sections but it still doesn't go past the opening stage with the little blue loading circle. I need help with this. I've used the program once, and it was amazing. But that was the trial version. I have the Package now that allows me to have to program. So I've downloaded it. Again.. Then uninstalled....again.......then installed......again... and this goes on for another 5 times. Each time i'm trying something new that have worked for people in the past according to their comments... but why can't I get mine past this stage??? Someone pleeeeaaaassseeee have the answer for me!!!
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Hi there!
We're sorry for the trouble. Can you try the following:
Also, try launching Rush while the internet is turned off and see if that helps.
Let us know how it goes.
Thanks,
Kartika
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Thank you for your prompt response. But unfortunetly, I tried both of thoes techniques. Turning the internet off did work, but it said I only had 3 exports available before I'd have to pay $14.99 a month. But I have a photography package already that includes Rush. So it didn't really help either. What else can I try??
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Thanks for the reply. However, Premiere Rush is not a part of the photography plan. For more details, you can refer to this article: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html
Kartika