I have my Adobe Creative Cloud installed over a 6 months now. I started using Premier Rush on PC and Mac and everything was fine until I got update. Usually is fine, automatically updating and it's done but after updating Premier Rush my computer is crashing, my both devices! Not to mention that I cannot do anything on it! How to fix it? I am trying to come back to older version and will see how that will work but still I don't understand why after update my Mac or PC was crashing? Any thoughts?
Hi! I'm sorry Rush is crashing. Can you please send us the crash log?
Macintosh HD ▸ Users ▸ [Your Username] ▸ Library ▸ Logs ▸ Adobe ▸ LogTransport ▸ Archive ▸ Adobe Premiere Rush ▸ 1.5 ▸
Please attached or copy-paste the latest crash log here. Thank you!
Hoestly I cannot.
I tried today reinstalled Rush and open again but it's the same or even worse! I am trying to create a project and in the middle I cannot do anything because 'it's working'.
Abode Cloud showed me today info that it's aboude cloud issue and need to repair which I did but it's the same. I don't understand. Other apps working properly it's just Rush doesn't let me do anything.
I have this....so frustrating!!! I cannot do anything!! Any help please...
I really like this app but it's just giving me a headache!!!
Sorry, this has been a rough go. Can you please try the following steps
Let us know if none of these suggestions worked or if they did which one. Thank you!