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Premiere Rush 1.1.0 build 235 becomes unresponsive

Contributor ,
Jul 26, 2019

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After Creating a new projekt and adding some videos and clicking create Adobe Premiere Rush becomes unresponsive.

If you have the same problem please klicke the "me to" button at the bottom of this message,

If you have the answer please post the answer.

Eventlog:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Hang" />

<EventID Qualifiers="0">1002</EventID>

<Level>2</Level>

<Task>101</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-07-26T14:00:13.202867800Z" />

<EventRecordID>2961</EventRecordID>

<Channel>Application</Channel>

<Computer>iapetus</Computer>

<Security />

</System>

- <EventData>

<Data>Adobe Premiere Rush.exe</Data>

<Data>1.1.0.235</Data>

<Data>3680</Data>

<Data>01d543960fc5757d</Data>

<Data>4294967295</Data>

<Data>C:\Program Files\Adobe\Adobe Premiere Rush CC\Adobe Premiere Rush.exe</Data>

<Data>475248b9-d1c5-4a25-9b76-b7ad3adc994d</Data>

<Data />

<Data />

<Data>Top level window is idle</Data>

<Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Windows Error Reporting" />

<EventID Qualifiers="0">1001</EventID>

<Level>4</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-07-26T14:00:14.269333600Z" />

<EventRecordID>2962</EventRecordID>

<Channel>Application</Channel>

<Computer>iapetus</Computer>

<Security />

</System>

- <EventData>

<Data>1515237968466006135</Data>

<Data>5</Data>

<Data>AppHangB1</Data>

<Data>Niet beschikbaar</Data>

<Data>0</Data>

<Data>Adobe Premiere Rush.exe</Data>

<Data>1.1.0.235</Data>

<Data>5cb6f16b</Data>

<Data>e030</Data>

<Data>67247104</Data>

<Data />

<Data />

<Data />

<Data />

<Data />

<Data>\\?\Y:\SYSTEM\Temp\WER34BB.tmp.version.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34BC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34DD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190724 1 Event Collector_0_inject.etl \\?\Y:\SYSTEM\Temp\WER34DE.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\Y:\SYSTEM\Temp\WER34DF.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34EA.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34FB.tmp.txt \\?\Y:\SYSTEM\Temp\WER350E.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\minidump.mdmp WERGenerationLog.txt</Data>

<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_ab74099b-1e28-4715-8553-e43b94b1fb2e</Data>

<Data />

<Data>0</Data>

<Data>475248b9-d1c5-4a25-9b76-b7ad3adc994d</Data>

<Data>268566528</Data>

<Data>8c522e613ed1b20eb50734e77c99d077</Data>

<Data>0</Data>

</EventData>

</Event>

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Premiere Rush 1.1.0 build 235 becomes unresponsive

Contributor ,
Jul 26, 2019

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After Creating a new projekt and adding some videos and clicking create Adobe Premiere Rush becomes unresponsive.

If you have the same problem please klicke the "me to" button at the bottom of this message,

If you have the answer please post the answer.

Eventlog:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Hang" />

<EventID Qualifiers="0">1002</EventID>

<Level>2</Level>

<Task>101</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-07-26T14:00:13.202867800Z" />

<EventRecordID>2961</EventRecordID>

<Channel>Application</Channel>

<Computer>iapetus</Computer>

<Security />

</System>

- <EventData>

<Data>Adobe Premiere Rush.exe</Data>

<Data>1.1.0.235</Data>

<Data>3680</Data>

<Data>01d543960fc5757d</Data>

<Data>4294967295</Data>

<Data>C:\Program Files\Adobe\Adobe Premiere Rush CC\Adobe Premiere Rush.exe</Data>

<Data>475248b9-d1c5-4a25-9b76-b7ad3adc994d</Data>

<Data />

<Data />

<Data>Top level window is idle</Data>

<Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>

</EventData>

</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Windows Error Reporting" />

<EventID Qualifiers="0">1001</EventID>

<Level>4</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-07-26T14:00:14.269333600Z" />

<EventRecordID>2962</EventRecordID>

<Channel>Application</Channel>

<Computer>iapetus</Computer>

<Security />

</System>

- <EventData>

<Data>1515237968466006135</Data>

<Data>5</Data>

<Data>AppHangB1</Data>

<Data>Niet beschikbaar</Data>

<Data>0</Data>

<Data>Adobe Premiere Rush.exe</Data>

<Data>1.1.0.235</Data>

<Data>5cb6f16b</Data>

<Data>e030</Data>

<Data>67247104</Data>

<Data />

<Data />

<Data />

<Data />

<Data />

<Data>\\?\Y:\SYSTEM\Temp\WER34BB.tmp.version.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34BC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34DD.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190724 1 Event Collector_0_inject.etl \\?\Y:\SYSTEM\Temp\WER34DE.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl \\?\Y:\SYSTEM\Temp\WER34DF.tmp.etl \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34EA.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34FB.tmp.txt \\?\Y:\SYSTEM\Temp\WER350E.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_cab_ab74099b-1e28-4715-8553-e43b94b1fb2e\minidump.mdmp WERGenerationLog.txt</Data>

<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_Adobe Premiere R_662d1f3d3b3fd6c4fe99453347c34c6fb821376_78b3e66c_ab74099b-1e28-4715-8553-e43b94b1fb2e</Data>

<Data />

<Data>0</Data>

<Data>475248b9-d1c5-4a25-9b76-b7ad3adc994d</Data>

<Data>268566528</Data>

<Data>8c522e613ed1b20eb50734e77c99d077</Data>

<Data>0</Data>

</EventData>

</Event>

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Jul 26, 2019 0
Adobe Employee ,
Jul 29, 2019

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Hallo, TheKing2!

Could you please check for updates for your Windows OS? https://support.microsoft.com/en-us/help/4027667/windows-10-update

Rush was built for the latest versions of Windows 10, so maybe an update will solve the freeze issue.

If this doesn't help, please let me know and we will keep trying to figure it out!

Happy to help

-Caroline

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Jul 29, 2019 0
New Here ,
Jul 30, 2019

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I'm having the same problem, after opening a project Rush starts to eat 80% of my CPU, I have the latest Windows 10 with all the updates.

I have a Ryzen 2700x with 16Gb of RAM so it should be more than enough...

BTW, It's a new installation.

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Jul 30, 2019 0
New Here ,
Jul 30, 2019

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More info, the window size affects how much it consumes, I have a 4k monitor, maximized it eats 80% of CPU, if I resize the window to a quarter it "only" eats 50% of the CPU.

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Jul 30, 2019 0
theking2 LATEST
Contributor ,
Aug 02, 2019

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Are you serious? there is no way Windows 10 is not on the latest version as It is updating automatically. Manual updates died in the 19ties.

Honestly caorline, are you a bot?

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Aug 02, 2019 0