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Hello!
I am having issues with Premiere rush resolution. It shows up purple and green. When I googled how to fix this it informed me I needed up update intel graphics. It did not solve the issue. What else can be tried?- To clarify the videos were taken all on an iphone 6- when put on a computer the videos are fine. It is only when put into rush the resolution messes up.
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Please post your video card and driver version.
- Dax
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This is the driver version. No video card- was put on icloud / dropbox straight from an iphone 6
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Recommended solution.
Check and update your device driver.
The device driver version that fixes this issue is Intel Driver version 25.20.100.6323. You can download it from here: Intel® Graphics Driver for Windows® 10.
If updating the device driver does not work, try changing the video rendering settings as follows:
For Premiere Pro:
File > Project Settings > General > Video Rendering and Playback > Mercury Playback Engine Software Only
For Adobe Media Encoder:
File > Preferences > General > Video Rendering > Mercury Playback Engine Software Only
For Premiere Rush CC:
There are no such rendering preferences in Premiere Rush CC. If you are using Rush, you need to update the Intel Driver from the above link.