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Premiere Rush crashing

Community Beginner ,
May 25, 2020

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My Premiere Rush worked fine and I have been able to create a video with it and export it with "Share" function. But now when I go to the share, the program just freezes. Nothing helps. I can close the window and start again, but I always get the same problem.

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Export, Freeze or hang

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Premiere Rush crashing

Community Beginner ,
May 25, 2020

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My Premiere Rush worked fine and I have been able to create a video with it and export it with "Share" function. But now when I go to the share, the program just freezes. Nothing helps. I can close the window and start again, but I always get the same problem.

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Export, Freeze or hang

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400

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May 25, 2020 0
Adobe Community Professional ,
May 25, 2020

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What device are you editing on and what operating system?

 

How much free space is left on this device?

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May 25, 2020 0
Community Beginner ,
May 26, 2020

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It's a laptop with Windows 10. Do you need more information? Free space is 172 GB.

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May 26, 2020 0
Community Beginner ,
May 28, 2020

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Hi, I'm still waiting. Do you have any more help you can offer?

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May 28, 2020 0
New Here ,
May 25, 2020

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Same issue here, 

  • Component H.264 Exporter
  • Selector 9
  • Error Code 3

Windows 10 with loads of storage, won't save to youtube etc either

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May 25, 2020 0
New Here ,
May 25, 2020

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After a bit of searching the FIX is reload the previous or older version.

This has worked for me

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May 25, 2020 0
Community Beginner ,
May 25, 2020

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Having the same issue with the new update, i go to shate tab and the app just freezes. i had to reinstall the previous version for it to work! 

 

Also, getting an error when compling the video with the new version.

 

NEED A FIX!

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May 25, 2020 0
Adobe Employee ,
Jun 02, 2020

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Hi all,

 

There is a known issue n export with certain system configurations. We're working on getting a new version out as soon as possible. In the meantime, you can rollback to the previous version 1.5.8 or download our beta version (see details here https://theblog.adobe.com/introducing-public-beta/)

 

Please let us know if you continue to encounter any issues. 

 

Best, 

 

Peter

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Jun 02, 2020 0
New Here ,
Jun 03, 2020

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Thank you, I had the same problem with Rush but now with the version 1.5.8 works very well!

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Jun 03, 2020 0
New Here ,
Aug 14, 2020

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 How do I upload the older version of the app? 

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Aug 14, 2020 0
Community Beginner ,
Aug 14, 2020

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Just go to creative cloud look for rush app and click on the 3 dots and you'll see an option that says (other versions), then continue to downgrade. 

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Aug 14, 2020 0