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Premiere Rush just hangs - never opens

New Here ,
Aug 08, 2020 Aug 08, 2020

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I'd been using Premiere Rush to edit my short film, a pop up window told me to go to home page in order to save my project and exit. The app wouldn't let me get out properly, and just hangs without responding to any command. This morning, I uninstalled/reinstalled the app thinking it would start working again, but it just hangs. Does anyone have any ideas?  

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Freeze or hang

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Adobe Employee ,
Aug 10, 2020 Aug 10, 2020

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Hi there!

Sorry to see you're getting an issue while working on Premiere Rush. Would you mind sharing more information with us in order to help you?

 

Let us know. Happy to help.

Thanks,

Kartika

 

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