Premiere Rush keeps crashing a few seconds into the project ipad pro 2020

Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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Without error message

1.5.48

Could have to do with project size, no problem with new 1 video projects

Plenty of space on ipad pro 2020

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Crash, Error or problem

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Hi there!

Sorry about the crashing issue. We can get this checked.

Looking forward to your response.

Thanks,

Kartika

 

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Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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Hi Kartika,

 

  • I already mentioned the version: 1.5.48
  • no
  • mostly 4k MOV data from DJI mavic pro 2 and gopro 7

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Adobe Employee ,
Feb 05, 2021 Feb 05, 2021

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Thanks for writing back. To isolate the issue, can you test it with a lower resolution?

Let us know how it goes.

Kartika

 

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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Hi! I cant switch all the 150+ Videos to a lower resolutions. Whats seems to provent rarely the crash is to open directly and quickly the media menue or zoom in. It seems to have something todo with the loading of the files. This works in 3 of 10 times so still a big issue

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New Here ,
Feb 12, 2021 Feb 12, 2021

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I'm getting the same problem! It seems to be with DJI Videos. I've used 4k footage from the DJI MINI 2 and the Air 2 and both keep crashing! Even imovies works seemlessly!  Crazy because I just signed up for annual membership now I can't use it!! This has been happening for months and still no resolution? ADOBE YOU NEED TO FIT THIS ISSUE ASAP. 

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