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Premiere Rush on Sumsung S9 bug

New Here ,
Nov 14, 2019 Nov 14, 2019

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It's been two days since the app started crushing,  and won't work.

It opens and then just won't work at all!

I thought that maybe the bug is in my phone (Galaxy s9) restarted it, deleted the app and installed again,  cleaned phone memory. 

The app still freezes and won't work.

Very frustrating. 

TOPICS
Crash , Freeze or hang , Mobile version

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Adobe Employee ,
Jan 03, 2020 Jan 03, 2020

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Hi yarivs27370082,

 

Sorry for this problem. Was this resolved?

Are you able to use Premiere Rush to create wonderful videos?

Please let us know so that we can resolve this issue!

 

Thanks,

Mayjain

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