Highlighted

Premiere Rush only playing audio not video Android Version 10

New Here ,
Mar 22, 2020

Copy link to clipboard

Copied

Screenshot_20200322-210633.png

The video on my mobile is staying still on preview but the audio will play. When I export it, it keeps the static picture instead of video yet plays audio.  How to fix? Have tried reinstalling, turning phone off/on to no avail.

TOPICS
Error or problem, Mobile version, Preview

Views

385

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premiere Rush only playing audio not video Android Version 10

New Here ,
Mar 22, 2020

Copy link to clipboard

Copied

Screenshot_20200322-210633.png

The video on my mobile is staying still on preview but the audio will play. When I export it, it keeps the static picture instead of video yet plays audio.  How to fix? Have tried reinstalling, turning phone off/on to no avail.

TOPICS
Error or problem, Mobile version, Preview

Views

386

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 22, 2020 0
Adobe Employee ,
Mar 23, 2020

Copy link to clipboard

Copied

Hi leeloaf,

 

Sorry for the trouble! Can you tell me a few things about your setup?

  1. What Android device do you have?  
  2. what version of Rush do you have installed?
  3. Did this ever happen before 
  4. Does it happen with all of your clips or only a specific file? 
  5. What type of clip is this happening with? Was it captured on your phone or with another camera? 

 

Thanks for the info! 

 

Peter

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 23, 2020 0
VH YAP LATEST
New Here ,
Jul 12, 2020

Copy link to clipboard

Copied

Hi i've got the same problem and here are my specs

Device: Iphone 7 128gb

video origin: Xbox app

problem: only playing audio, no video

Please help if you can, Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 12, 2020 0