Premiere Rush Opens but all options greyed out

New Here ,
Aug 13, 2020 Aug 13, 2020

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I have re-installed Rush after rebuilding my machine and it opens with the spinning blue circle but "Create a New Project" and all of the menu options are greyed out except for the help menu. I have Lightroom Classic installed and it works fine.

OS: Windows 10 Pro 10.0.19041

Premier Rush version 1.5.20

Asus ROG Zephyrus

Proc: Inter Core i7-8750

Memory: 16 GB

Graphics: NVIDIA GeForce GTX 1070

 

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Error or problem, Freeze or hang

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Adobe Employee ,
Aug 17, 2020 Aug 17, 2020

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Hi BGruber!

We're really sorry for the trouble you're having with Premiere Rush. You can refer this community thread that talks about the similar issue: https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/113172...

 

Let us know if that brings any change.

Thanks,

Kartika

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New Here ,
Aug 17, 2020 Aug 17, 2020

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Having the same issue with mine for the past two days. Turned comp off, then back on. Uninstalled and re-installed, and still won't work. 

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Explorer ,
Mar 28, 2021 Mar 28, 2021

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SAME. And I have no blue circle. I just cant add any tracks anymore suddenly?! I only have 2 and others are greyed out?

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