Premiere Rush "Auto Save Incomplete" -- WHY???

New Here ,
Mar 27, 2021 Mar 27, 2021

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I have had a bunch of problems with Rush (for desktop) over the last few weeks - thankfully most of which have been resolved, but the one that is nagging me the most is a random pop-up message saying, "Auto Save Incomplete: We haven't been able to automatically save changes to your project in a while. Please close & re-open the project to save now and ensure you don't lose any work."

 

How can I fix this? 

Note: I have a completely updated Dell XPS 7590 w/ 32 GB RAM + up-to-date Windows 10 + up-to-date Adobe products as well.

TOPICS
Cloud sync, Desktop version, Error or problem, Freeze or hang, Performance, Tips and tricks

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi John!

Sorry for the trouble. We can get this checked. 

 

Let us know.

Thanks,

Kartika

 

 

 

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New Here ,
Apr 20, 2021 Apr 20, 2021

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I have been getting the same error message. My version is 1.5.58 (Build 64). I am having to close the program to save about every 5 edits. My projects are also not syncing between my desktop pc and my laptop. 

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