Premiere Rush says my video has been exported successfully, however, it doesn't export

New Here ,
Jun 08, 2021 Jun 08, 2021

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After the two hours it takes to export my video, Premiere Rush shows that it has been exported. The first time I did a local export. It only exported half of my video. The next time I tried to export it straight to YouTube. Again, Premiere Rush showed that my video had been exported. I checked on YouTube. When I attempted to preview the video, it said the video could not be played. I then attempted these two processes multiple times with no success.

I got Premiere Rush with the bundle that it comes with for $9.99/month. At the top of the screen, it first stated that I had five exports available. Now, it says I have zero exports available and that I need to upgrade. When I click on the "Learn More" tab, it takes me to a page that gives me the option to start a trial or purchase Premiere Rush. If Premiere Rush is included in the bundle that I pay for each month, what am I supposed to do to get more exports? How do I fix this export issue and is it possible to get my exports back?

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Error or problem, Export, Performance

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