premiere rush update

New Here ,
Oct 11, 2019

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premiere rush update stuck at 43%

Hi!

 

This happens every so often. The first thing I recommend trying is 

1. Log out of the Creative Cloud app

2. Close all your Adobe applications that may be running 

3. Reopen Creative Cloud

4. Try to download again

 

If that fails please refer to this help doc for further troubleshooting. Sorry for the trouble!

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

Peter

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premiere rush update

New Here ,
Oct 11, 2019

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premiere rush update stuck at 43%

Hi!

 

This happens every so often. The first thing I recommend trying is 

1. Log out of the Creative Cloud app

2. Close all your Adobe applications that may be running 

3. Reopen Creative Cloud

4. Try to download again

 

If that fails please refer to this help doc for further troubleshooting. Sorry for the trouble!

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

Peter

Views

92

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Oct 11, 2019 0
Adobe Employee ,
Oct 11, 2019

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Hi!

 

This happens every so often. The first thing I recommend trying is 

1. Log out of the Creative Cloud app

2. Close all your Adobe applications that may be running 

3. Reopen Creative Cloud

4. Try to download again

 

If that fails please refer to this help doc for further troubleshooting. Sorry for the trouble!

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

Peter

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Oct 11, 2019 0
New Here ,
Nov 04, 2019

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I am having the same issue and the article mentioned did not fix anything.  Were you able to figure out your issue?

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Nov 04, 2019 0
New Here ,
Nov 04, 2019

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It did work after a few tries, been working ever since 

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Nov 04, 2019 0