Premiere Rush will not play videos

[Lyndon5C2E]

I have just installed Rush on my computer and am finding that it will not run any videos.
The import is OK, and I can edit and save but cannot play videos.

It shows a blank display where you would expect the video
Have tried several mp4s and all have the same result
Eventually it freezers and I have to shut it down in task Manager.
PC is Intel i5 64Bit 8G

I have put my subcription on hold until I can make it work

[Kartika Rawat]

Hi Lyndon!

Sorry about the trouble. We can get this checked.

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Could you check if there's an update available for your GPU?
• Which device did you use to capture the footage that you're editing?

Let us know. Happy to help.

Thanks,

Kartika

[Lyndon5C2E]

Thanks for the responce.

After I upgraded the Display driver and the BIOS the video started playing.

Problem solved