Premiere Rush Won't Open

[Aldair__M]

As the title says, I've got the photography plan and I installed all available applications for this plan. The only thing is that Premiere Rush and Bridge don't open. They're installed and each time I click to open the application, it doesn't open. Nothing happens. I've updated my laptop to the current day and age and nothing has worked. I've looked at countless forums and I tried everything. Could really use the help here!

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Premiere Rush

[Ko.Maruyama]

From the Creative Cloud app, try to uninstall and reinstall the latest versions of both applications again.  It may be possible that in updating the laptop, something was malformed.  A new installation should solve this.

What OS are you running on your laptop?

[Aldair__M]

I'm not sure how to check my OS because I'm not very familiar with what's what in computers. I just know that I have a Windows 10 laptop and my build is 1903. I've only tried uninstalling and reinstalling the app, but not the whole thing. I'll give it a go. Should uninstall all the other apps I have already?

[Ko.Maruyama]

Win10 / 1903 - you're on the current build!  So seems like all's good there.

If  the other apps are working, they shouldn't need a reinstall.  I've found that sometimes the "CreativeCloud" host application is the culprit - and I need to make sure that it is up to date before the individual (photoshop / lightroom / ....) apps will run smoothly.  Double check to make sure that the CreativeCloud master app is up to date too.

Sometimes it's just a matter of logging out and then in again so that my PC remembers that it's actually me at the helm.

And, sometimes - a reboot & some "words of encouragement" are all my PC need.     Hope it get's going.

A brand new version of Rush just became available, so it may be a good thing to get the new-new version. (PremiereRush has the ability to change the speed of your clips now!)

[Phukhou]

I can open it but I can't play video. Please help.

[Ko.Maruyama]

What type of video are you trying to import?  (codec)

How did you take the footage? Phone?? Camera? vid cam other (go pro)?