Highlighted

Premiere Rush Won't Open

New Here ,
Aug 04, 2019

Copy link to clipboard

Copied

As the title says, I've got the photography plan and I installed all available applications for this plan. The only thing is that Premiere Rush and Bridge don't open. They're installed and each time I click to open the application, it doesn't open. Nothing happens. I've updated my laptop to the current day and age and nothing has worked. I've looked at countless forums and I tried everything. Could really use the help here!

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premiere Rush Won't Open

New Here ,
Aug 04, 2019

Copy link to clipboard

Copied

As the title says, I've got the photography plan and I installed all available applications for this plan. The only thing is that Premiere Rush and Bridge don't open. They're installed and each time I click to open the application, it doesn't open. Nothing happens. I've updated my laptop to the current day and age and nothing has worked. I've looked at countless forums and I tried everything. Could really use the help here!

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 04, 2019 0
Adobe Community Professional ,
Aug 04, 2019

Copy link to clipboard

Copied

Discussion successfully moved from Adobe Creative Cloud to Premiere Rush

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 04, 2019 0
Adobe Community Professional ,
Aug 05, 2019

Copy link to clipboard

Copied

From the Creative Cloud app, try to uninstall and reinstall the latest versions of both applications again.  It may be possible that in updating the laptop, something was malformed.  A new installation should solve this.

What OS are you running on your laptop?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 05, 2019 0
New Here ,
Aug 05, 2019

Copy link to clipboard

Copied

I'm not sure how to check my OS because I'm not very familiar with what's what in computers. I just know that I have a Windows 10 laptop and my build is 1903. I've only tried uninstalling and reinstalling the app, but not the whole thing. I'll give it a go. Should uninstall all the other apps I have already?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 05, 2019 0
Adobe Community Professional ,
Aug 06, 2019

Copy link to clipboard

Copied

Win10 / 1903 - you're on the current build!  So seems like all's good there.

If  the other apps are working, they shouldn't need a reinstall.  I've found that sometimes the "CreativeCloud" host application is the culprit - and I need to make sure that it is up to date before the individual (photoshop / lightroom / ....) apps will run smoothly.  Double check to make sure that the CreativeCloud master app is up to date too.

Sometimes it's just a matter of logging out and then in again so that my PC remembers that it's actually me at the helm.

And, sometimes - a reboot & some "words of encouragement" are all my PC need.     Hope it get's going.

A brand new version of Rush just became available, so it may be a good thing to get the new-new version. (PremiereRush has the ability to change the speed of your clips now!)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 06, 2019 0
New Here ,
Aug 06, 2019

Copy link to clipboard

Copied

I can open it but I can't play video. Please help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 06, 2019 0
Adobe Community Professional ,
Aug 06, 2019

Copy link to clipboard

Copied

What type of video are you trying to import?  (codec)

How did you take the footage? Phone?? Camera? vid cam other (go pro)?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 06, 2019 0