Premiere Rush wont load

New Here ,
Jul 23, 2020 Jul 23, 2020

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my Premiere Rush is stuck on blank loading screen with blue loading circle going around. I have checked my computer meets system requirements and have previoulsy used program with no problems.

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Error or problem, Freeze or hang, Performance

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Adobe Employee ,
Jul 24, 2020 Jul 24, 2020

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Hi Findleyw!

We're sorry to see that you're unable to launch Premiere Rush. Can you provide more info about the issue?

  • Which OS do you have? 
  • Are you trying to open a specific project or is it happening right after launching Rush?

 

Let us know. We're here to assist.

Thanks,

Kartika

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New Here ,
Jul 24, 2020 Jul 24, 2020

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Same issue over here as soon as I start rush. I cant open any projects.

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New Here ,
Jul 26, 2020 Jul 26, 2020

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I am using Windows 10 OS and yes, just happeneing right after I launch rush

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Adobe Employee ,
Jul 27, 2020 Jul 27, 2020

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Hey!

Thanks for writing back. We've discussed the same topic on another thread. Please refer to this link: https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/113172...

Let us know if the suggestions provided in the given community thread help you.

Kartika

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Adobe Employee ,
Jul 27, 2020 Jul 27, 2020

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Hello! Can you try the following:

  1. Go to the Help menu in Rush to sign out
  2. Quit Rush
  3. Relaunch Rush, and sign in from there 

 

Let us know if that helps.

 

Thanks!

 

Peter 

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New Here ,
Jan 04, 2021 Jan 04, 2021

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Thank you! Had same issue. Sign out, relaunch, sign in - helped.

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