Problem accessing project after system crash

[Johannes0D45]

Hi there,

I'm having a major problem here: While working on my Video project in AdRush everything stopped suddenly and my Mac did a force restart. Now, I cannot enter my project anymore 😞 It just doesn’t open up at all. Seems like the file is broken. Any ideas of how to fix this without losing all these days of work?

Thanks already!

[Kartika Rawat]

Hi Johannes!

We're sorry about the issue. Please provide more information that helps us in troubleshooting.

• Could you share your system specs (OS, CPU, RAM, GPU)?
• What type of files you're editing (codec/format, frame rate, frame size)? 
• Are you seeing any error codes or messages when you're trying to access your project?

Looking forward to your reply.

Thanks,

Kartika

[Johannes0D45]

Hi Kartika,

thanks for trying to help here. It's really bad to lose more than a week of work because of this sudden system crash. Eversince, when i want to enter the project, it doesn't let me. It just stays on the projects overview window. No error codes, messages, nothing. 

System specs:

- macOS catalina 10.15.7

- 16GB Ram

- 2,3GH 8-core Intel Core i9 processor

Footage to be edited: 

- iphone X & iPhone 11 Pro: 4K 25f/s; Format: .mov (quicktime movie)

- Mavic Pro drone 4K 25f/s; Format: mpeg-4

- GoPro 7 4K timelapses & 25f/s; Format: mpeg-4

- Canon 5D IV 4K 25f/s; Format: .mov (quicktime movie)

Any suggestions of how this project can be recovered?