Problem important (project cannot be open) in Rush

New Here ,
Sep 10, 2020 Sep 10, 2020

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Hello, I wanted to know if someone can help me. I made a project in Premiere Rush and out of nowhere the system tells me that it cannot be opened, therefore, I cannot export it and I don't know what to do.

 

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Error or problem, Export

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Adobe Employee ,
Sep 17, 2020 Sep 17, 2020

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Hey Alexa!

We're sorry about the trouble. Could you share more information with us that helps us in diagnose the problem?

  • Which device have you installed Rush on?
  • Are you getting any error messages? 
  • Have you already tried signing out and back into your CC account?

 

Let us know. Happy to help.

Thanks,

Kartika

 

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