Problem inserting photos/videos to Timeline, and moving clips around timeline

[nikkitylerpadgett]

I've been having this issue for the last day. Working with Rush on my MacBook Pro. Sometimes when I try to move or insert a clip into the Timeline, it deletes a clip right beside it and leaves a space. I didn't realize it yesterday until I had lost a bunch of items from the project. 

I can also select multiple clips, but they won't budge. Nothing is locked. I tried turning off sync, closed Rush, restarted computer, nothing helped. It's extremely frustrating.

[Kartika Rawat]

Hi there!

We're sorry about the issue you're having with Premiere Rush. 

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Does it happen with a particular project?
• Which device have you installed Rush on?

Try resetting preferences. Here's how: https://www.youtube.com/watch?v=WvKL1Arhvl8

Let us know if it brings any change.

Thank you,

Kartika