Problem inserting photos/videos to Timeline, and moving clips around timeline

New Here ,
Apr 19, 2020 Apr 19, 2020

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I've been having this issue for the last day. Working with Rush on my MacBook Pro. Sometimes when I try to move or insert a clip into the Timeline, it deletes a clip right beside it and leaves a space. I didn't realize it yesterday until I had lost a bunch of items from the project. 

 

I can also select multiple clips, but they won't budge. Nothing is locked. I tried turning off sync, closed Rush, restarted computer, nothing helped. It's extremely frustrating.

 

 

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Desktop version, Error or problem, Performance

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Adobe Employee ,
Apr 24, 2020 Apr 24, 2020

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Hi there!

We're sorry about the issue you're having with Premiere Rush. 

Try resetting preferences. Here's how: https://www.youtube.com/watch?v=WvKL1Arhvl8

Let us know if it brings any change.

Thank you,

Kartika

Is Premiere Rush on the dekstop starting to misbehave? Fear not! It was working and it shall work again! This video shows you how to "reset the peferences" ...

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