Problems downloading Windows Desktop Version

[MARQLEWIS]

Hi, i'm having problems downloading the windows desktop verison.

[Michael J. Hoffman]

Hi Marqlewis, please tell use more about the problems you’re having downloading Rush on Windows. Please tell us the steps you’re taking, and describe what happens, so we can help you out. 

Mike

[MARQLEWIS]

Thanks for responding Mike

[MARQLEWIS]

I will sign in to my creative cloud go to the application for Rush download it. Then there's the exe file and I try to install that .then it says the link is not working click on this link I click on this link it takes me back to the location for the help section and then I just go through the steps all over again I never get to the prop where I'm actually able to download Adobe Rush desktop version

[Michael J. Hoffman]

Hi Marq, you will need to download the Adobe Creative Cloud Desktop App, then sign in to the desktop app and install Rush from there.

[Michael J. Hoffman]

Here is the link to the download of the Creative Cloud Desktop App, which will help you download Rush: https://creativecloud.adobe.com/apps/download/creative-cloud?promoid=7DRZ6N9W&mv=other

[MARQLEWIS]

thanks for this. i was able to get cc installed but somehow it's saying my PC isn't compatible for rush. which is weird b/c i have photoshop CS6 installed and Premier pro 2014

[Michael J. Hoffman · Accepted solution]

Marq, what version of Windows are you running? It needs to be Windows 10 v1703 or later. See this page for Rush system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html?promoid=VKW3KGBV&mv=other