Problems with uploading some jpegs

[Cath5E94]

Hi, Most of my jpegs upload ok but when I open the Rush project on a different occasion, some revert to showing as a red screen with exclamation mark on it. 

Also a couple seem fine as jpegs but won't upload. I get this message. Can't work out why Rush isn't accepting them?

[Kartika Rawat]

Hi Cathy!

We're sorry about the trouble. Could you share more information with us for troubleshooting?

• Which device have you used to capture media files?
• Is your project synced with Creative Cloud? https://helpx.adobe.com/lu_en/premiere-rush/user-guide.html/lu_en/premiere-rush/help/project-syncing....

Looking forward to your response.

Thanks,

Kartika