Problems with uploading some jpegs

Nov 13, 2020

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Hi, Most of my jpegs upload ok but when I open the Rush project on a different occasion, some revert to showing as a red screen with exclamation mark on it. 

 

Also a couple seem fine as jpegs but won't upload. I get this message. Can't work out why Rush isn't accepting them?Capture.PNG

 

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Error or problem, Import

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Problems with uploading some jpegs

Nov 13, 2020

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Hi, Most of my jpegs upload ok but when I open the Rush project on a different occasion, some revert to showing as a red screen with exclamation mark on it. 

 

Also a couple seem fine as jpegs but won't upload. I get this message. Can't work out why Rush isn't accepting them?Capture.PNG

 

TOPICS
Error or problem, Import

Views

19

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Employee ,
Nov 17, 2020

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Hi Cathy!

We're sorry about the trouble. Could you share more information with us for troubleshooting?

Looking forward to your response.

 

Thanks,

Kartika

 

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Nov 17, 2020 0