Copy link to clipboard
Copied
Ok - hopefully someone can help me here. I've been traveling through SE Asia for several months making videos with Premiere Rush. The internet is fairly spotty or low bandwidth so I make most of the videos offline to avoid synch hang up issues, and then when a Project is "complete" I synch it with CC. I was 99% complete with the latest project when the computer froze up hard and I had to restart. When I brought Rush back up my most recent project was no longer in the menu of Projects. Anyone know how / where I can "find it"? I started sifting through Adobe folders in the system and user folders, but don't want to get into trouble there.
I have several near final renders so can probably come up with some workarounds but would really like to track it down to get it "done". Thanks!
Copy link to clipboard
Copied
Hi spaceandtech!
First of all, that's so cool that you documented your trip!
Secondly, let's see if we can get that project back. Have you tried signing out and signing back into Rush? Or uninstalling/reinstalling the app on your phone?
Caroline
Copy link to clipboard
Copied
Hey Caroline,
I'm operating Rush on my PC. I uninstalled and reinstalled Rush - did not solve the problem. I have logged out and logged back in to Adobe CC - no change (still have the problem). What's next on the list?
Copy link to clipboard
Copied
Do you have access to a phone that can download Rush? I wonder if a fresh device will find the file.
Caroline
Copy link to clipboard
Copied
I opened Rush on my iphone and its not there either. Because of no or sketchy internet the file was not synched with CC so Im not suprised I didnt see it.
Seems like it should be in a project folder on my PC and somehow the crash corrupted it or screwed up the link. Is there a specific place I should look?
Copy link to clipboard
Copied
Hey SpaceAndTech.
Did you ever get your project back?