Project not opening in Adobe Premier Rush

[totes_]

From the project dashboard in Adobe Premiere Rush, I'm trying to open a project and when I do, the project doesn't fully open. 

I see a screen (attached) and nothing happens. I've tried to rename the project, duplicate it, turn sync on/off and nothing happens. 

Other projects open except that one. I've tried uninstalling/reinstalling adobe premiere. I've been on chat with Adobe support but so far they have been of no real help.

[Kartika Rawat]

Hi there,

Thanks for writing in. We would need more info to determine the issue.

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Are you getting this issue with a specific project?
• Could you share your system details (OS, CPU, RAM, GPU)?

Looking forward to your response.

Thanks,

Kartika