Project won’t render

New Here ,
Jun 03, 2021 Jun 03, 2021

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I've created a short 40 sec video with 4 layers of overlaid image with a couple pans/ 10 sec video and audio and it won't render. It conks out at 48% percent each time on my iPhone SE 2020. I've tried emailing through the app for help 3 times and got no response whatsoever.
I've spent a solid 10 hours creating something I can't export, can someone please help me get this off my iPhone? 

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi Clarie!

Sorry about the trouble. 

  • Are you getting any error codes or messages? 
  • Could you confirm if there's enough space available on your device?
  • Have you tried exporting it through another preset?

 

Let us know.

Thanks,

Kartika

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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In addition to @Kartika Rawat 's suggestions, have you also tried temporarily turning off the Pan/Zooms to see if it renders? (We've noticed some users' devices many not have enough power to process PZs...)

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New Here ,
Jun 05, 2021 Jun 05, 2021

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I turned off the pans- all except one - and now that is the point it won't render. So yes, it's the panning. 

That really sucks, this is a brand new iPhone se2020 that I'm working on.
Is there anyway you can fix this issue? 

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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What happens when you render your video without Pan and Zoom, reimport the video in Premiere Rush, and then add Pan and Zoom later? Does that help?

It just a workaround. 

Let us know.

Kartika

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