Remote server connection failed vs. team projects

New Here ,
Sep 23, 2020 Sep 23, 2020

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Hello, 

I have experienced frequent black-outs (forced quit or frozen) of Premiere Rush on my iPad Pro out of "The remote server connection failed because this account is not entitled to use Team Projects. Please sign in using an entitled account." 

How to fix this issue? What's team projects? 

Thanks,

Jane

 

 

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Cloud sync, Crash, Error or problem

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Adobe Employee ,
Sep 24, 2020 Sep 24, 2020

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Hi Jane!

We're sorry for the trouble. Would you mind sharing more information with us? It will help us to diagnose the problem.

 

Looking forward to your reply.

Thanks,

Kartika

 

 

 

 

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