• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Restricted Dropbox Files

Explorer ,
Jan 18, 2020 Jan 18, 2020

Copy link to clipboard

Copied

Hi Guys,

 

This relates to the current stable build that can be downloaded from the App Store. When I grant access to Dropbox, the vast majority of my folders briefly appear and then disappear. I am left with barely any files to choose from. I cannot explain why. Dropbox tells me that Rush has full access. At the moment, Dropbox integration is non-existent for me. 

 

I can send a video of this behaviour if a developer needs to see it but I'd rather not post it publicly here.

 

Kind Regards

 

 

TOPICS
Error or problem , Import , Mobile version

Views

474

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2020 Jan 20, 2020

Copy link to clipboard

Copied

Dropbox is getting more and more restrictive in its efforts to coerce people to buy their "pro" version. The free version is now limited to 3 gig of space. It's most likely you're just running out of space and Dropbox isn't letting you save to it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 20, 2020 Jan 20, 2020

Copy link to clipboard

Copied

Hello Steve,

 

It's definitely not that. I've had a Pro account for five or six years. This problem has occured very recently. It doesn't relate to saving files. This problem occurs when I am trying to open files to import into Rush.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 21, 2020 Jan 21, 2020

Copy link to clipboard

Copied

LATEST

Agree, I can't access any Dropbox files at all via Premiere Rush on my Desktop and I also have a Pro account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines