Restricted Dropbox Files

Explorer ,
Jan 18, 2020 Jan 18, 2020

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Hi Guys,

 

This relates to the current stable build that can be downloaded from the App Store. When I grant access to Dropbox, the vast majority of my folders briefly appear and then disappear. I am left with barely any files to choose from. I cannot explain why. Dropbox tells me that Rush has full access. At the moment, Dropbox integration is non-existent for me. 

 

I can send a video of this behaviour if a developer needs to see it but I'd rather not post it publicly here.

 

Kind Regards

 

 

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Error or problem, Import, Mobile version

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Adobe Community Professional ,
Jan 20, 2020 Jan 20, 2020

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Dropbox is getting more and more restrictive in its efforts to coerce people to buy their "pro" version. The free version is now limited to 3 gig of space. It's most likely you're just running out of space and Dropbox isn't letting you save to it.

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Explorer ,
Jan 20, 2020 Jan 20, 2020

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Hello Steve,

 

It's definitely not that. I've had a Pro account for five or six years. This problem has occured very recently. It doesn't relate to saving files. This problem occurs when I am trying to open files to import into Rush.

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Participant ,
Jan 21, 2020 Jan 21, 2020

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Agree, I can't access any Dropbox files at all via Premiere Rush on my Desktop and I also have a Pro account.

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