Highlighted

Rush crash - grey screen

New Here ,
Sep 28, 2020

Copy link to clipboard

Copied

Hi

 

I've had two awful days with this programme. I edited a video yesterday, got told it didnt save for a while and to close/reopen. Then I find that the project is corrupted, after 4 hours with my IT team. 

 

This then stopped the project select screen from showing the project tile images. So I bit the bullet, deleted my project and restarted its assembly, after Rush decided to try to delete my assets file multiple times...

 

Then exactly the same thing happened when I was 75% of the way through the project. 

The project still shows and it opens on my mobile without the fonts loading but I just get a grey screen and the only way to get out of this, is to start the tutorial. 

 

I never once lost a project before this last update. Now its' happened twice in two days!!! I am very very annoyed! 

TOPICS
Crash, Error or problem

Views

9

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Rush crash - grey screen

New Here ,
Sep 28, 2020

Copy link to clipboard

Copied

Hi

 

I've had two awful days with this programme. I edited a video yesterday, got told it didnt save for a while and to close/reopen. Then I find that the project is corrupted, after 4 hours with my IT team. 

 

This then stopped the project select screen from showing the project tile images. So I bit the bullet, deleted my project and restarted its assembly, after Rush decided to try to delete my assets file multiple times...

 

Then exactly the same thing happened when I was 75% of the way through the project. 

The project still shows and it opens on my mobile without the fonts loading but I just get a grey screen and the only way to get out of this, is to start the tutorial. 

 

I never once lost a project before this last update. Now its' happened twice in two days!!! I am very very annoyed! 

TOPICS
Crash, Error or problem

Views

10

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2020 0

Have something to add?

Join the conversation