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rush crashes when exporting (ios)

New Here ,
May 03, 2020

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hi,

i have a youtube video i want to make and when i export it keeps crashing about 80% in 

(on ios). i have tried restarting my iphone 7 and different export sizes. i have also triied doing on my laptop but when ever i sync it all the clips just coe out as red boxs with exlamationpoints in them

thanks marcus

TOPICS
Cloud sync, Crash, Desktop version, Error or problem, Export, Mobile version, Performance

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rush crashes when exporting (ios)

New Here ,
May 03, 2020

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hi,

i have a youtube video i want to make and when i export it keeps crashing about 80% in 

(on ios). i have tried restarting my iphone 7 and different export sizes. i have also triied doing on my laptop but when ever i sync it all the clips just coe out as red boxs with exlamationpoints in them

thanks marcus

TOPICS
Cloud sync, Crash, Desktop version, Error or problem, Export, Mobile version, Performance

Views

300

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 03, 2020 0
Adobe Employee ,
May 04, 2020

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Hi Marcus,

We're sorry about the trouble. Please share more details so that we can determine the issue.

For Red screen with escalation mark. Could you try to sign out and back into the Creative Cloud and see if it helps?

Let us know. We're here to help.

 

Thank you,

Kartika

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May 04, 2020 0