Rush does not recognise video files from Sony HD Camera

[MB2326]

I have a Sony HD video camera and when I try to import video files into Rushm they do not appear/are not recognised.  Are these some common files formats that cannot be imported into Rush, if so what is the rowk around?

[Steve Grisetti]

What type of camcorder is it and how is it connected to your computer? Is it tape-based HDV? AVCHD? 4K? 

[MB2326]

Hi,

My Camera is a Sony HDR XR550 and the file format is AVCHD, I connect to the computer via USB.

Thanks

[Steve Grisetti]

And you've moved the M2T files from the camcorder to your hard drive?

Or am I wrong to assume you're editing on a Windows computer?

[MB2326]

Hi,

I am on a desktop MAC am trying to import direct from the camera.

--
Matt

[Kartika Rawat · Accepted solution]

Hi there,

Thank you for reaching out. I researched and found an article that shows the list of supported codecs and cameras. Please take a look: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

I would personally suggest you, transcode your media files with any third-party software like HandBrake and then import.

Let us know how it goes.

Best,

Kartika

[MB2326]

Hi,

Thansk for the below, I will give it a go, I see tha AVCHD seems to be an accepetd file format.  One final question, does the fact that I am current using the free trial of Rush have an impact? Are there any limitations with the trial version?

[Kartika Rawat]

You have Premiere Rush Starter Plan as a trial. Please take a look at this article that shows more information: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html

Let us know if you've any questions.

Thanks,

Kartika

[MB2326]

Hi

Thanks.  Just referring to one of your earlier posts where you suggested I use Handbrake to transcode my media files, do you mean convert the files into a different format? If so which one?

Thanks

[Kartika Rawat]

Yes, you can convert the files to other codecs that Premiere Rush supports. I am sharing the link of the article that shows the supported formats, check this out: https://helpx.adobe.com/premiere-rush/help/import-footage.html#file-format-support

Let us know if you've any questions.

Thanks,

Kartika